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Greetz.com (Agent Months provisioning acc.)'s Avatar

Greetz.com (Agent Months provisioning acc.)

Joined Apr 15, 2021

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Last activity Oct 16, 2021

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Latest activity by Greetz.com (Agent Months provisioning acc.)

Greetz.com (Agent Months provisioning acc.) commented,

CommentTicket customization

Hi there, I think this was posted some years ago as welll, and i am hoping things have changed or that there may be a silver bullet out there. Is there a way to delete option "-" from the drop down? 

I am dealing with agents who don't chose one of the available options from the drop down, instead opting for "-"and this is impacting my reporting accuravcy quite heavily.

Thanks in advance for any thoughts you might have! Kind regards, Christianne

 

View comment · Posted Apr 06, 2021 · Greetz.com (Agent Months provisioning acc.)

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