Erik Cummings

1. Community
2. Tips from users - Zendesk Suite
3. Workaround: Adding a name field to your Help Center ticket form

Has anyone found the resolution to the issue, when you test you get  HTTP client call failed. It seems to have to do with the {{ticket.ticket_field_ID}} place holder. If I replace this with test li...

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• Erik Cummings
• Created June 06, 2018 15:20
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Link user field with ticket field

+1 Would love to have an end user be able to submit a ticket via the support site and have it update a custom user field

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• Erik Cummings
• Created June 06, 2018 15:00
• 0 votes