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Rob Islam
Joined Apr 15, 2021
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Last activity Oct 27, 2021
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Latest activity by Rob Islam
Rob Islam commented,
Community comment Feedback - Ticketing system (Support)
Agreed with the rest of the posters, this is a function that would be really useful.
View comment · Posted Nov 27, 2018 · Rob Islam
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Rob Islam commented,
Community comment Q&A - Objects, workspaces, and rules
If you mean in terms of tickets, I believe there is an option when setting up or modifying a ticket field that sets the permissions.
Permissions:
- Agent only
- Editable for end-users [Field can be edited by the end-user when submitting a request.]
- Read-only for end-users
View comment · Posted Nov 02, 2018 · Rob Islam
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