Tiago Mesquita da Cunha

1. Community
2. Feedback - Voice (Talk)
3. Communication between Shopify and ZenDesk Talk

Hi James. One of the featured app of Zendesk Marketplace has this Shopify integration, and also the possibility to link extra context of the customer in realtime in the ticket when the call is trig...

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• Tiago Mesquita da Cunha
• Created March 26, 2020 09:43
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk - Skill Routing

Hi @..., solution exists with Zendesk App on the MarketPlace: it is Snapcall.io  https://www.zendesk.com/apps/support/snapcall/  A lot of other features, for front and back available and customizab...

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• Tiago Mesquita da Cunha
• Created February 13, 2020 13:46
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Talk - agents remain available after missed call

Hi Everyone, @..., @..., @..., @..., @..., Cheers to all of you.  Just for you to know, solutions exist. Check this: https://www.zendesk.com/apps/support/snapcall/ .  This feature exists, especiall...

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• Tiago Mesquita da Cunha
• Created February 13, 2020 13:39
• 1 vote