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Stephen Weaver
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Stephen Weaver
Stephen Weaver commented,
If you read the ticket you would see we don't use triggers,
we do a manual check.
Why was this introduced in version 2, it was not in version 1?
View comment · Posted Mar 19, 2021 · Stephen Weaver
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Stephen Weaver commented,
Please remove the action that changes the updated date on
all the agents tickets when the agent is put OOO.
Tickets should not be "updated" until the end user/customer or agent adds a comment?
Please see your support ticket #6388903, where I have been told that
the OOO app will not work for us?
View comment · Posted Mar 18, 2021 · Stephen Weaver
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