Daniel Fischer

We currently have the standard template active in the guide.
Now we would like to publish release notes.
We would like to include a template for these articles so that they present a uniform image.
This should contain the images and headlines, the agent should only write the text for the respective headline.

Unfortunately, I don't understand how this can be done on the basis of the existing articles.
Is it possible to roughly create a page and then save it as a template?

Thanks for your help

Hey Tiffany,

I have a question.
For tickets that I create via the app, how can I set people automatically when I create them in CC?


Thanks for your mail