Corey Gould
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Last activity
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Activity overview
Latest activity by Corey Gould-
Corey Gould commented,
+1 for this. our accounting department handles sensitive data that should only be visible to them in an organization with many groups. Currently, every other agent must be added to every other grou...
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Corey Gould commented,
I would also love to be able to do this for a few reasons. 1. I have an automation that looks for "On Hold" tickets that have not been updated in 48hrs and changes the status to "Open". The intent...