Christian Perdikis
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Recent activity by Christian Perdikis-
Hello, We use Conversions ("Goals") in our Chat reporting. Now that Explore is Zendesk's central analytics solution, could you please explain how we can view Conversions within an Explore report? I...
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Hello, just resurfacing the topic of chat conversions in Explore. Now that GoodData is expired, when can we expect Online conversions from chat to be a metric available to Explore?
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Thank you for the update, Clay. To confirm - when you say "chat concurrency data", will this include all the metrics currently belonging to the "Chat Agent Activity" dataset, such as Logged in / On...
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Hi Clay, Are you closer to a concrete release date for this 'Chat Agent Activity' dataset in Explore? Not to ask the same question as those above, but I know this is important data for many people...
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We rely heavily on 'Chat Agent Activity' metrics, which I am learning is not an available dataset in Explore like it was in Insights. What are my avenues for continuing to access this data once Ins...