
Claudia Ruffini
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Last activity
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Activity overview
Latest activity by Claudia Ruffini-
Claudia Ruffini commented,
Hi I want to do the same thing as the original poster, but I want to split by "Inbound" tickets and "Outbound" tickets. I.e. tickets created by the end user are inbound tickets and tickets created ...
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Claudia Ruffini commented,
Hi, is there any update on chat concurrency insights?