Phil Holcombe

1. Community
2. Feedback - Help Center (Guide)
3. Drop Down Field: Searchable

The list of countries is our specific pain point. Is there any workaround, perhaps using Javascript?

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• Phil Holcombe
• Created January 10, 2020 16:17
• 5 votes

1. Community
2. Zendesk Suite Q&A
3. Trigger to create a new ticket

Hi David, I imagine it would be possible through the API, if you have development resources. Alternatively, have you considered using a trigger that sends an email, that then creates a support tick...

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• Phil Holcombe
• Created March 05, 2016 10:31
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Help Center Articles containing both internal and external content

Hi Colin, Interesting suggestion, thanks. Am I right in thinking that the internal content would be visible to any customer that was curious enough to go and look for it, by viewing the page sour...

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• Phil Holcombe
• Created January 22, 2015 09:49
• 0 votes