Sally Anne Dishong
-
Total activity34
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions21
Activity overview
Latest activity by Sally Anne Dishong-
Sally Anne Dishong commented,
We have Enterprise Suite plan and we have unlimited brands add-on. We have created a premium Sandbox by replicating, and now want to add a brand for testing directly in the Sandbox. We are unable t...
-
Sally Anne Dishong commented,
Thanks for your feedback, Ronja! I'm considering using more focused screenshots for the specific changes, as you mention, of a button for example, so that we limit the amount of text that is includ...
-
Sally Anne Dishong created a post,
Pros and cons of screenshots in help articles?
AnsweredI'm curious about what other users have as their best practice for use of screenshots to complement instructions in a multi-language help center. We also have frequent changes to the product, so we...
-
Sally Anne Dishong commented,
Hi Charles! Thanks so much for your thorough and helpful response. Your suggestions are over my head technically, but I will pass them along to our developers and see if there's any hope of impleme...
-
Sally Anne Dishong commented,
I'm trying to find information on how we might localize images in our translated articles. We're currently using the Unbabel connector to translate the article text, but the images (which are mainl...
-
Sally Anne Dishong commented,
Hi Lindsay - the sandbox did finally complete processing overnight. It probably took over 4 hrs in total...but I'm not sure. Hope that is helpful.
-
Sally Anne Dishong commented,
I wanted to provide a bit of an update. We did receive confirmation from a Zendesk product manager that the creation of a new premium partial sandbox would not delete and did not require us to dele...
-
Sally Anne Dishong commented,
Thank you for your quick response, Kasper! I did manage to find the brand setting for activating community.
-
Sally Anne Dishong commented,
I have a couple of questions about the Community feature. We've had Zendesk Help Center (Guide) for many years and have not activated the Community feature. We have several brands on our instance w...
-
Sally Anne Dishong commented,
Thank you for sharing your experiences. I am very interested to see the response to your comments, Virginia! We have just this week upgraded our account to the new Enterprise Suite plan from an old...