Sally Anne Dishong
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Total activity77
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes8
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Subscriptions44
Activity overview
Latest activity by Sally Anne Dishong-
Sally Anne Dishong commented,
Thank you, Marine. Yes...I am seeing the GA4 option now and have entered out new GA4 properties to run in parallel to UA.
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Sally Anne Dishong commented,
Thanks Gorka, I'm seeing the new feature in our account this morning.
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Sally Anne Dishong commented,
I'm not seeing the GA4 option on our Help Center / Guide admin yet. So it looks like I should expect it by end of day tomorrow, February 8. Fingers crossed.
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Sally Anne Dishong commented,
I'm not seeing the GA4 option on our Help Center / Guide admin yet. Any idea when the rollout of the support for the Help Center will be completed?
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Sally Anne Dishong created a post,
Explore Guide analytics - need article comments and subscriptions as in previous reporting
CompletedIn the current version of reporting in the admin area of KB reporting for Guide (that is going away in Jan. 2023), we can see articles created, viewed, net votes, subscriptions and comments. Subscr...
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Sally Anne Dishong commented,
Dane - as a follow up to my question above about Content Cues, if we receive a cue that was previously dismissed, and says it was created one year ago, for example, to update an article with data t...
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Sally Anne Dishong commented,
In the Knowledgebase tab, I'm trying to get a view of the net negative article votes over the past year. I have selected "bottom 100" and get only a list of 46 articles, in addition they are not or...
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Sally Anne Dishong commented,
Dane, We don't have any communities set up in our three Help Centers, so all content for moderation is user content on articles. However, I'm no longer seeing the user comments on articles in the U...
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Sally Anne Dishong commented,
For some reason, over the last few months, I've stopped receiving email notifications for user comments moderation on articles in our three Help Centers. Instead, the user comments on articles have...
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Sally Anne Dishong commented,
Hi Dane, Thank you for your response. In my three Help Centers, the articles that are being suggested for updates contain only a reason based on number of views. For example: This article has rec...