Hi Martijn,

We keep getting an email which states....

"The target 'Update Requester Name' has been temporarily disabled due to too many failures. You can re-enable the target from Settings -> Extensions -> Targets to continue sending messages to the target, but please check the possible reason of these failures by testing the target first."

I've just re-tested this, using my own personal email account, and just typing in a name, and whilst the name goes into the custom Name Field, it is not updating the customers name in Zendesk.

Please help, I contacted Zendesk themselves and they are to be honest, useless. I find it incredibly frustrating that I need to use a 3rd party so that a customer can actually type their name into a contact form and update the customers name in the back end.

http://i.imgur.com/sUMGHoy.jpg