Dave Dancsecs

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to print ticket without internal note/comment

Another +1. I'm actually very surprised to see that this is not already an option and seems like a huge oversight.

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• Dave Dancsecs
• Created September 08, 2015 09:28
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Preserve Group and Assignee for user-generated follow-up tickets

I agree with the above and I'm very surprised that the follow-ups do not inherit the previous tickets group and assignment by default

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• Dave Dancsecs
• Created October 16, 2014 08:19
• 1 vote