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Daniel Lemkau (CCT)

Joined Apr 17, 2021

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Last activity Sep 16, 2024

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Latest activity by Daniel Lemkau (CCT)

Daniel Lemkau (CCT) commented,

CommentWorking with articles in the knowledge base

Hello.
When editing a currently published kb article with e.g. old.pdf in it, users will still see version 1 with old.pdf. That is okay.

But how can i manage as the kb editor, that the new kb version 2 with update.pdf is pubished in future and customer just can see the update.pdf also in future?

Currently when i edit the published article and delete the old.pdf, the customer will not see this anymore. And i don´t want that the new pdf is shown now kb version 1 = it should also be shown at the planned publishing date (e.g. 01.11.2023).

Thank you.

View comment · Posted Oct 13, 2023 · Daniel Lemkau (CCT)

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