Chad Thomas
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Total activity8
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Last activity
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Activity overview
Latest activity by Chad Thomas-
Chad Thomas commented,
Hey all, agreed on this being a definite need. We've just finished pulling a few metrics via the Support API into Databox, and it's a lot of work to get the data into a format for dashboards. A po...
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Chad Thomas commented,
definitely agreed on the original request too. Lots of uses for us, we have people who always want/need to be in the know at certain clients.
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Chad Thomas commented,
I'd also like to see an option in the mail API for controlling CCs. FOr example - i often get CC'd on a ticket early on as my input is needed, and then after all kinds of back and forth i no longe...