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ZenDesk Admin

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by ZenDesk Admin

ZenDesk Admin created a post,

Post Feedback - Ticketing system (Support)

The NPS Survey API, and more specifically, the List Surveys endpoint does not support any additional sorting/filtering parameters like "sort_order=desc". This means that all sorting of results needs to take place externally to Zendesk.

We are using Zapier to integrate NPS APIs to other systems, perform this sort into Zapier (or even paginating) is difficult.

At least, we need sorting parameters like "sort_order=desc" in List Surveys API.

Posted Oct 21, 2021 · ZenDesk Admin

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ZenDesk Admin commented,

Community comment Feedback - Reporting and analytics (Explore)

We need access to Explorer APIs to get query results.

Embeddable dashboards is NOT a solution.

We need access to OUR DATA.

View comment · Posted Jan 19, 2021 · ZenDesk Admin

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