Michael Cardamone
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Total activity26
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Last activity
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Member since
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Following0 users
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Votes11
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Activity overview
Latest activity by Michael Cardamone-
Michael Cardamone created a post,
Filter option to show users that are consuming any Zendesk lic.
When in the Admin Console under the PEOPLE section on the TEAM MEMBERS tab We need a filter based on users that consume any Zendesk lic.
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Michael Cardamone commented,
I agree with the other request in this post. In addition: I think for most Enterprise businesses it looks something like this (at a high level); choose a parent ticket to track the incident/issue ...
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Michael Cardamone created a post,
Allow TAGs as a sortable column when viewing articles in Guide
We're allowed to put TAGs onto articles during creation. It would be extremely helpful to have the ability to add TAGs as a column when viewing articles in the various sections (Published, Review, ...
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Michael Cardamone created a post,
Ability to remove the "New Dataset" button from Editor's and Admins
The challenge(s): Too often I'm seeing confused users creating a new dataset thinking it will be exclusively theirs. Or others that create a new dataset thinking they're creating a report, then re...
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Michael Cardamone commented,
I agree. We need this functionality from the Explore reporting product. Please feel free to test with your Explore live users ;-)
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Michael Cardamone commented,
I would also like to see the ability to change color based on the Organization, but I would like the Organization Name itself at the top of the ticket to change. Additionally I would like the abili...
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Michael Cardamone commented,
I would like to see an option to notify the user/assignee when applying a Macro where it's already been used in the ticket. I would also like to see the option to report on Macros where it can also...