Ben
Solution Architect
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Total activity70
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Last activity
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Activity overview
Latest activity by Ben-
Ben commented,
Hi Ryo Ogochi this post here might also be relevant to your needs https://support.zendesk.com/hc/en-us/community/posts/4408867843354-Master-Smart-Lists
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Ben commented,
Was worried for a moment. Thanks Dave Dyson for the dev doc link> The user who is asking for support through a ticket is the requester.> The submitter is the user who created a ticket. Being able t...
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Ben commented,
@Jean-Sébastien it sure is - I'm hoping that the Zendesk Sell team can add this in
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Ben commented,
It would be GREAT to have an option to send via the clients mail server (specifically MS Exchange)In our case the client already uses CodeTwo to do email signatures for all staff across the organis...
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Ben commented,
It would be GREAT to have an option to send via the clients mail server.In our case the client already uses CodeTwo to do email signatures for all staff across the organisation. Having a profile fo...
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Ben commented,
Hi Kat, thanks for the update!My concern is around deploying custom apps that rely on beta features and the technical debt we can incur. I've strongly of the mind that we won't utilise custom objec...
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Ben commented,
Hi Kat, any eta on when this will be out of Beta?Also, am I correct that custom objects in Sunshine is NOT in beta, it's just custom objects in Sell that is in beta? Thanks, Ben.
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Ben commented,
@... AWESOME! thanks - the answer was right in front of me the whole time. Appreciate you showing me. 👍
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Ben created a post,
Easily filter Contacts vs Companies
AnsweredWith a filter, and by extension a smart list, we can't see how to get a list of Contact records that are ONLY Company records. If we add the field "Company" and filter by "With Company" we get both...
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Ben created a post,
Master Smart Lists
Feature Request SummaryAdmin ability to deploy new and edited Smart Lists to Users that are not editable by Users. ContextTypically templates are a framework that a user can use as a starting point...