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Shameen (Dev)
Joined Apr 16, 2021
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Last activity May 05, 2023
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Latest activity by Shameen (Dev)
Shameen (Dev) commented,
Hi Gary Beichler,
Where does that integration/app go after creation?
Like in sunshine dashboard we can see app and their linked integrations, does this app goes to some sunshine account that is linked to this support account?
Kindly guide me the purpose of this feature.
Thanks.
View comment · Posted May 05, 2023 · Shameen (Dev)
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Shameen (Dev) commented,
Hi,
Is there any way to notify(send email to) the user in lookup field of Users on Ticket about certain activity on ticket?
View comment · Posted Sep 07, 2022 · Shameen (Dev)
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Shameen (Dev) commented,
Hey David, Thanks for the response.
We definitely would like to have it for Record Save events in Sell modules.
View comment · Posted Oct 13, 2021 · Shameen (Dev)
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Shameen (Dev) created a post,
As per documentation, is looks like ZIS is created for Support and Sunshine, are we expecting is to be available in other zendesk products too? If yes then how long it is going to take.
Posted Oct 07, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Hi
I am not able to make the checkbox field required, Is there any way to make it required or default set it to true.
View comment · Posted Oct 05, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Thanks Kaja,
You are right, i can do that this way.
View comment · Posted Jun 28, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Hi,
Is there anyway to assign the distribution via rest api, like i am creating some record in sell and want to assign that to a distribution pool so that zendesk will assign it later as per availability.
View comment · Posted Jun 21, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Hi I have followed the above mentioned instructions and made a custom sunshine object and relationship with deal.
Also created an object record and its relationship record with a deal but i am not seeing related object widget in my instance. Is there any other thing to see that widget there?
View comment · Posted Jun 11, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Hi Sophie McMonagle
Is there any field to identify on lead/contact/deal who last modified this record?
Or any api to find that 'some custom field' was last modified by 'some user' at 'some time'.
Thanks.
View comment · Posted Apr 29, 2021 · Shameen (Dev)
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Shameen (Dev) commented,
Hi,
While importing data into custom address field, data is not getting imported that.
I got the alternate suggestion to have address field into separated text fields and then import data into that, This way i wont be able to see an address properly, plus five fields(zip, state, city etc) wont be able to give the functionality to see that custom address on map.
Please let me know, if we can get that fixed with custom application or some other way.
That would be great.
Thanks.
View comment · Posted Feb 10, 2021 · Shameen (Dev)
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