Shameen Rana
-
Total activity29
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes7
-
Subscriptions11
Activity overview
Latest activity by Shameen Rana-
Shameen Rana commented,
Hi, Is there any way to notify(send email to) the user in lookup field of Users on Ticket about certain activity on ticket?
-
Shameen Rana commented,
Hi Shiyu Zhu Thanks for letting know. I was just testing this feature and have a question regarding it. I want to grab the email address of the current user asking for status from third CRM in the...
-
Shameen Rana commented,
Hi May i please know when this Make API Call feature will be available in EAP? Expected month? Thanks.
-
Shameen Rana commented,
Hey David, Thanks for the response. We definitely would like to have it for Record Save events in Sell modules.
-
Shameen Rana created a post,
For which zendesk Products ZIS is available at the moment?
As per documentation, is looks like ZIS is created for Support and Sunshine, are we expecting is to be available in other zendesk products too? If yes then how long it is going to take.
-
Shameen Rana commented,
Hi I am not able to make the checkbox field required, Is there any way to make it required or default set it to true.
-
Shameen Rana commented,
Thanks Kaja, You are right, i can do that this way.
-
Shameen Rana commented,
Hi, Is there anyway to assign the distribution via rest api, like i am creating some record in sell and want to assign that to a distribution pool so that zendesk will assign it later as per avail...
-
Shameen Rana commented,
Hi I have followed the above mentioned instructions and made a custom sunshine object and relationship with deal. Also created an object record and its relationship record with a deal but i am no...
-
Shameen Rana commented,
Hi Sophie McMonagle Is there any field to identify on lead/contact/deal who last modified this record? Or any api to find that 'some custom field' was last modified by 'some user' at 'some time'. T...