Roxanne

1. Community
2. Discussion - Tips and best practices from the community
3. Guide to setting up SMS response

@... I've been trying to implement your solution to: 2) Preventing signature being included in SMSBut I can't get it to work. I don't want the brand signature to apply to tickets that contain tag '...

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• Roxanne
• Created February 05, 2020 10:43
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Guide to setting up SMS response

Yes, I haven't been able to get the solution that's proposed here to work, unfortunately... Any help would be much appreciated!

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• Roxanne
• Created February 12, 2020 10:13
• 0 votes