Recent searches


No recent searches

Bill Greenfield's Avatar

Bill Greenfield

Joined Apr 17, 2021

·

Last activity Jun 26, 2024

Following

0

Followers

0

Total activity

17

Votes

12

Subscriptions

3

ACTIVITY OVERVIEW

Latest activity by Bill Greenfield

Bill Greenfield commented,

Community comment Feedback - Ticketing system (Support)

Another vote for this feature enhancement, please

View comment · Posted Jun 26, 2024 · Bill Greenfield

0

Followers

1

Vote

0

Comments


Bill Greenfield commented,

CommentUsing Built by Zendesk apps

The cloning app ignores if the original ticket has an internal note and changes it to a public note in the cloned ticket.  This is a deal breaker for us.  An internal note that is not meant for the customer to see suddenly is sent to the customer when the ticket is cloned.  Can you fix this?  Otherwise, this app is better referred to as the Clone-ish Ticket application.

View comment · Posted Jan 26, 2022 · Bill Greenfield

0

Followers

0

Votes

0

Comments