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Bill Greenfield
Joined Apr 17, 2021
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Last activity Feb 26, 2025
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Latest activity by Bill Greenfield
Bill Greenfield commented,
Another vote for this feature enhancement, please
View comment · Posted Jun 26, 2024 · Bill Greenfield
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Bill Greenfield commented,
The cloning app ignores if the original ticket has an internal note and changes it to a public note in the cloned ticket. This is a deal breaker for us. An internal note that is not meant for the customer to see suddenly is sent to the customer when the ticket is cloned. Can you fix this? Otherwise, this app is better referred to as the Clone-ish Ticket application.
View comment · Posted Jan 26, 2022 · Bill Greenfield
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