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Cherilyn Rosa's Avatar

Cherilyn Rosa

Joined Apr 17, 2021

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Last activity Feb 21, 2022

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Latest activity by Cherilyn Rosa

Cherilyn Rosa commented,

Community comment Feedback - Voice (Talk)

We also need this feature to manage agent performance. Total Online (available) time in Talk specifically. I currently have to login 3+ hours after my shift ends to check the stats for the day before they get cleared. 

View comment · Posted Feb 21, 2022 · Cherilyn Rosa

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