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Katie Rolfe
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Katie Rolfe
Katie Rolfe commented,
Community comment Feedback - Voice (Talk)
This addition would make a huge improvement. Currently when escalating a call to a manager we need to arrange a call back instead of making a live transfer which is poor service for the Customer.
View comment · Posted Oct 20, 2020 · Katie Rolfe
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