
Admin
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Total activity16
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Last activity
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Following0 users
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Votes2
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Activity overview
Latest activity by Admin-
Admin commented,
Graeme, you gave me the confidence that it should be working so I took it to another account and it worked fine there. I have submitted a support ticket to resolve. Thank you!
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Admin commented,
I am running into issues trying to create custom metrics and excluding tickets that contain certain tags. My metrics work fine before testing for tags, and I have tried using "not contains" as an a...
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Admin commented,
Awesome! Thank you.
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Admin commented,
Does an Answer Bot reply count as a agent First Reply?