Anthony Garcia Jr.

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Setting a filter default state

I'm not sure if this is what everyone's looking for but this may help:https://support.zendesk.com/hc/en-us/articles/360037527374-Explore-recipe-Taking-dashboard-filters-and-bookmarks-to-the-next-le...

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• Anthony Garcia Jr.
• Created February 06, 2020 23:30
• 2 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Clickable ticket links as default behaviour

I concur that this is a useful functionality. Please consider and make it happen! 

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• Anthony Garcia Jr.
• Created October 15, 2019 06:03
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)
3. SLA Reporting at Agent level

Improving service delivery and staff performance is difficult if we dont have this capability. Please make it happen! Thank you in advance! 

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• Anthony Garcia Jr.
• Created August 20, 2019 07:02
• 1 vote