Jathan Désir
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions4
Comments
Recent activity by Jathan Désir-
@...-- That's a great question. I've actually solved this with many triggers by making an exception by putting a label in place (i.e. don't auto-assign) or something like that. You could have it do...
-
Agreed. Please bring this back. The Explore reports are far too complex, and the standard charts were far better.
-
Hi All, I'm glad to see that there is an addon app to auto-assign a ticket to an agent as soon as they open the ticket, however, I believe that this was something that could be done via Zendesk wit...
-
We too are in need of Start of the week on Sunday. We report all our weekly metrics Sunday to Saturday, and this is going to make the shift to Zendesk a bit tedious when looking at "last week" data...