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Bradley Weismann
Joined Apr 16, 2021
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Last activity Jan 15, 2024
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Latest activity by Bradley Weismann
Bradley Weismann created a post,
It would be great if the new Teams page in Admin Center would allow us to upgrade or downgrade agent licenses in bulk. We have a lot of temporary agents that come and go in large groups and it would be amazing if we could upgrade their access or downgrade to end-user as needed without having to deal with the API.
Posted Apr 19, 2022 · Bradley Weismann
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Bradley Weismann commented,
How did you set it up in Good Data?
View comment · Posted May 15, 2018 · Bradley Weismann
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Bradley Weismann commented,
It's mind boggling that such a common KPI is unavailable in Talk...
View comment · Posted May 15, 2018 · Bradley Weismann
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Bradley Weismann commented,
I agree with this. It'd be great to be able to see exactly what time agents log in every day so we can ensure obligations are being met.
View comment · Posted Jul 20, 2017 · Bradley Weismann
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