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ContactLab

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by ContactLab

ContactLab commented,

Community comment Feedback - Chat and Messaging (Chat)

Hi,

any news on that? Any WA suggested?

View comment · Posted Oct 24, 2019 · ContactLab

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ContactLab commented,

Community comment Feedback - Ticketing system (Support)

Hi, is there any news?

View comment · Posted Jul 08, 2019 · ContactLab

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ContactLab commented,

Community comment Feedback - Help Center (Guide)

Hey Steven, that's is very interesting workaround. Can I ask you what do you mean with "remove the links to the home page"?

And also, I'd like to keep anyway the way to login in the zendesk by SSO way. Do you think that I can keep this?

Thanks a lot

Donato

View comment · Posted Sep 22, 2016 · ContactLab

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ContactLab commented,

Community comment Feedback - Help Center (Guide)

@Chistian thanks for clarification, but the thing is: If I choose to not active the helpcenter I don't have the option for the customer to have a form for "Anonymous request" Am I right? This feature was avalaible in previously Zendesk wecenter but now is linked to have helpcenter. And to customize helpcenter to have the same look and feel of the brand is more expensive on effort side then simply to have a login page simple

Am I missing something? Is there any solution to have the "old version of webcenter" ? Or is there any way to have a form to collect the anonymous request avalaible without have helpcenter?

thanks

Donato

 

 

View comment · Posted Sep 22, 2016 · ContactLab

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ContactLab commented,

Community comment Feedback - Help Center (Guide)

Guys any news? this is crucial for the decision to use zendesk or not :)

View comment · Posted Sep 22, 2016 · ContactLab

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