Mike Jenkins
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Recent activity by Mike Jenkins-
This is awesome and wish it was just a built in feature. I do have one little bug. I have to click NO twice before the pop up button shows up. Any idea what could cause this?
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So I have been trying to create a report that displays the First Reply Time broken down by: % 1-10 min% 11-20 min% 21-30 min% 31 minutes to 1 hour% 1-4 hours% 4-8 hours% 8-23 hours% 24 hours plus ...
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Graeme That may have done the trick. I will monitor and test it to make sure. Thank you so much, glad to finally get this resolved. Michael
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I would love to get this figured out but am not finding a true representation of what is happening daily. The numbers, no matter what I try do not actually show the correct days. For example, on 10...