Greytip Software Pvt Ltd
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Total activity15
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Last activity
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Member since
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Following0 users
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Followed by2 users
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Votes2
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Subscriptions7
Activity overview
Latest activity by Greytip Software Pvt Ltd-
Greytip Software Pvt Ltd commented,
We need the option to download Team Members and even End user data on Excel for audit purposes hence it is very important for us. Hoping to see this option soon.
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Greytip Software Pvt Ltd commented,
Does total no. of answer bot emails sent, count against your total allowed API call limit based on no. of resolutions limit in your plan?
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Greytip Software Pvt Ltd commented,
Hi Chris! The screen capture link that you provided is not working. I am getting "page not found" message.
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Greytip Software Pvt Ltd commented,
I create a report using the metrics that I need. They all come in columns and the values as one row when I visualize it by Table using Visualization. In Insights, I could swap the columns and rows ...
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Greytip Software Pvt Ltd commented,
I have the same issue as Emma. Anyone figured this out yet? Zendesk team-Please advise. We didn't have to do this in Insights as we had set the working hours in the schedule. How can we get this wo...
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Greytip Software Pvt Ltd commented,
Any update on this? I would like the agents not to miss out any important information for the client