Greytip Online Help Desk
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Recent activity by Greytip Online Help Desk-
We need the option to download Team Members and even End user data on Excel for audit purposes hence it is very important for us. Hoping to see this option soon.
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Does total no. of answer bot emails sent, count against your total allowed API call limit based on no. of resolutions limit in your plan?
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Hi Chris! The screen capture link that you provided is not working. I am getting "page not found" message.
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I create a report using the metrics that I need. They all come in columns and the values as one row when I visualize it by Table using Visualization. In Insights, I could swap the columns and rows ...
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I have the same issue as Emma. Anyone figured this out yet? Zendesk team-Please advise. We didn't have to do this in Insights as we had set the working hours in the schedule. How can we get this wo...
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Any update on this? I would like the agents not to miss out any important information for the client