Vijayendra

1. Community
2. Feedback - Admin Center
3. Download excel report from New Team Members Page

We need the option to download Team Members and even End user data on Excel for audit purposes hence it is very important for us. Hoping to see this option soon.

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• Vijayendra
• Created September 28, 2021 08:57
• 0 votes

1. Guide
2. ...
3. Working with Answer Bot
4. Using Article Recommendations in email notifications

Does total no. of answer bot emails sent, count against your total allowed API call limit based on no. of resolutions limit in your plan?

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• Vijayendra
• Created May 26, 2021 11:55
• 0 votes

1. Explore
2. ...
3. Explore basics
4. What goes in the rows and columns of an Explore query?

Hi Chris! The screen capture link that you provided is not working. I am getting "page not found" message.

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• Vijayendra
• Created April 20, 2021 05:40
• 0 votes

1. Explore
2. ...
3. Explore basics
4. What goes in the rows and columns of an Explore query?

I create a report using the metrics that I need. They all come in columns and the values as one row when I visualize it by Table using Visualization. In Insights, I could swap the columns and rows ...

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• Vijayendra
• Created April 19, 2021 08:09
• 0 votes

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Filtering queries by business hours

I have the same issue as Emma. Anyone figured this out yet? Zendesk team-Please advise. We didn't have to do this in Insights as we had set the working hours in the schedule. How can we get this wo...

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• Vijayendra
• Created April 19, 2021 07:40
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Triggers - Action: Add Internal Note as a trigger action

Any update on this? I would like the agents not to miss out any important information for the client

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• Vijayendra
• Created August 17, 2017 06:27
• 0 votes