ZendeskMCM

1. Support
2. ...
3. Spam and suspended tickets
4. Can I edit the suspended tickets view?

Hi I need the following combination:A role with access to view suspended tickets but It can't see private group tickets,Is this possible??

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• ZendeskMCM
• Created February 23, 2023 23:36
• 0 votes

1. Apps and integrations
2. ...
3. Using Built by Zendesk apps
4. Installing and using the Bulk Delete app

Hi This app allow recover and deleting Suspended tickets??

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• ZendeskMCM
• Created February 23, 2023 23:19
• 0 votes

1. Bots y automatización
2. Documentación sobre el Answer Bot
3. Recursos del Answer Bot

Buena tarde ¿Se puede usar Answer Bot en un Sandbox?

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• ZendeskMCM
• Created October 24, 2022 22:34
• 0 votes

1. Apps and integrations
2. ...
3. Using Built by Zendesk apps
4. Installing and using the Clone Ticket app

When I clon a olved ticket, the app automatically close the cloned ticket. I mark the option "automatically open tickets after the creation" but isn't work, can you help me??

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• ZendeskMCM
• Created March 15, 2022 00:36
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to print ticket without internal note/comment

Nice Work Around @.... Thats what we need.

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• ZendeskMCM
• Created September 03, 2020 22:12
• 0 votes