Marylou Scott-Smith
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Last activity
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Activity overview
Latest activity by Marylou Scott-Smith-
Marylou Scott-Smith commented,
Thanks, Jennifer. That is exactly what I was looking for!
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Marylou Scott-Smith commented,
How do you duplicate the Community Moderator badge? I would like to be able to identify our moderators on the community pages.
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Marylou Scott-Smith commented,
Hi Nicole, We have several different brands and have different voice greetings for each of them. I would like to continue with the voice greetings and simply change the music that plays while the...
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Marylou Scott-Smith commented,
If you upload a file with different hold music, do you have to include your voice greeting on that same file?
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Marylou Scott-Smith commented,
Hi Christian, Just to weigh in on your comment to Bill, in my case we have three different brands where the only information that changes in each article is the company name, email address and in s...
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Marylou Scott-Smith commented,
It's crazy that we can't do this. We have more than 100 articles for each of our four brands. Zendesk really needs to get this on their roadmap!