Predz (StarRez Inc.)
Head of Global Support and StarRez Inc.
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Total activity11
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Last activity
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Activity overview
Latest activity by Predz (StarRez Inc.)-
Predz (StarRez Inc.) commented,
Hello, I thought I read somewhere that Zendesk was looking at moving CSAT to a Likert scale. Is that a thing you all are looking at? Thanks!
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Predz (StarRez Inc.) commented,
+1 for this. We are a software company that uses a drop-down field to track Product/Module type data. We would love to deactivate legacy items without losing historical ticket data. Please can we h...
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Predz (StarRez Inc.) commented,
+1 - We have the exact same use case as the original post.
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Predz (StarRez Inc.) commented,
+1 - We can't really use Explore if we can't exclude merged tickets. Is there another way to exclude merged tickets other than using the Tag? This is very important for our performance indicators.