Zenjob

1. Community
2. Feedback - Voice (Talk)
3. Customize / Edit Ringtone for Incoming Calls and Keyboard Shortcuts for Voice

+1 I've been working with Zendesk for almost 5 years now and my whole team has been complaining about this for almost the same time.  Same reasons: they hear that tone in their dreams..

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• Zenjob
• Created April 08, 2021 08:24
• 2 votes

1. Community
2. Zendesk Suite Q&A
3. Show average reply time

Hi there,  are there any updates on this issue? I am also looking into reporting the average reply time. Thanks in advance!

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• Zenjob
• Created August 09, 2019 11:32
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Show average reply time

Thank you Carlos!

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• Zenjob
• Created September 04, 2019 13:43
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Show average reply time

Thank you Maksims. That is really helpful! And I see your point of looking only at the time between answers. That's what I initially looked for. Cheers.

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• Zenjob
• Created September 04, 2019 15:25
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore report on macro usage

Hej Product Team, I am also waiting for more than 2 years on a proper reporting on macros.  I have done so with tags, but to be honest it is not scalable at all. As Explore seems to be the one tool...

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• Zenjob
• Created August 13, 2019 17:09
• 0 votes