
Shirley Mendoza
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Total activity8
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Last activity
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Member since
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Following0 users
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Votes4
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Activity overview
Latest activity by Shirley Mendoza-
Shirley Mendoza commented,
Hi Nicole, I would like to see how much each agent was online during a date range because right now, I can only see the total time online and the total available time of agents on a daily basis th...
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Shirley Mendoza commented,
+1 to this Is it possible to view the total online time of agents and choose a date range preferably in Insights?