Thorarinn Olafsson
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Last activity
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Activity overview
Latest activity by Thorarinn Olafsson-
Thorarinn Olafsson commented,
It would be really helpful for our customer service agents to be able to bcc managers or partners directly on the ticket. Another issue we are trying to work through is to add Trustpilot Automatic ...
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Thorarinn Olafsson created a post,
Create the user profile ahead of when they call over internet
If a customer is calling over the internet then they don't enter any details prior to making the call. When end user presses "call us" the call goes directly to our call center as an unidentified u...