Concept2
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Activity overview
Latest activity by Concept2-
Concept2 commented,
Thanks @.... Are those considered feature requests now, or is there a place I can track status of those requests?
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Concept2 created a post,
Solving a ticket while leaving assigned to group
AnsweredOur team would like to be able to leave tickets assigned at the group level when solving a ticket, so that any member of the group can easily pick a ticket back up if it is reopened by the end user...