Scott Havard
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Total activity18
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Last activity
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Activity overview
Latest activity by Scott Havard-
Scott Havard commented,
Alternatively, if someone is still having success exporting articles internally let us know! It could be good to rule out any settings that we have configured on our end.
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Scott Havard commented,
Hello Zendesk! (Maybe @...?) I previously have been advising on using OAuth to export all articles. I recently have found that using OAuth doesn't actually export that data by default anymore! Now...
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Scott Havard commented,
Hi @..., Sorry for the delayed response. I am assuming aren't successfully exporting your "internal" articles, or those not viewable to everyone, when you run the script. Is that true? If you haven...
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Scott Havard commented,
Cosmin, Unfortunately Section ID doesn't easily export from the Zendesk API endpoint that I use :(. I can do a little digging to see if I can't find another solution. Good luck!
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Scott Havard commented,
Hi Diogenez! Thanks for reaching out. So I looked up the error and it looks like a cedilla(ç) is breaking it. Out of curiosity, what language is your data in? Maybe try replacing the 'NFKC' in lin...
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Scott Havard commented,
Hi Ron! Sorry for the delay on a response. It looks like it is possible to get the body of the article outputted as a CSV. See the 'body' key of this page https://developer.zendesk.com/rest_api/doc...
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Scott Havard commented,
Hey Kurt! I just added the "updated_at" code in the GitHub repository. https://github.com/scotthavard92/Zendesk-Help-Center-Export-Scripts/blob/master/Article_Information_Export/Zendesk_Guide_Artic...
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Scott Havard commented,
I also need this functionality. Ideally I would use 30x redirection, but I ended up needing to utilize a JS script as people have mentioned above. Many people have shared great solutions, so I woul...
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Scott Havard commented,
This is great Mary! I am so happy to see that you got it to work, and also thank you for sharing information about the "The Unarchiver". Did your code work? (Nice work on adding stuff!) One commen...
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Scott Havard commented,
Hey Mary! Thank you for the kind words. I am glad to hear that you were able to successfully get the requests library using pip. This suggests that python is installed correctly, and requests is no...