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Zara

Joined Apr 15, 2021

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Last activity Feb 14, 2022

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Latest activity by Zara

Zara created a post,

Post Q&A - Objects, workspaces, and rules

My company connects our Facebook, Twitter, and support email to our Zendesk account. I would like to set up an auto response for any tickets we receive from all channels. For example, when people send an email to support@companyname.com or send us message through Facebook/Twitter, they will receive an auto response, "Thank you for reaching out. Our team has received your message and will get back to you as soon as we can."

Could anyone please tell me how to set it up?
Thank you.

Posted Dec 31, 2018 · Zara

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