Bertrand Bazin

Fantastic thks guys !!!

Hey guys,

Is it possible to insert a clickable hyperlink in that text we are adding in the ticket form via:

//Add text before a custom field 
$('.request_custom_fields_24303156').before( "

Header

Many thanks !

Hello guys,

Thanks for all these answers. I replicated what you wrote but I still see my ticket field "Subject"

Here is the beginning of the tab JS:

$(document).ready(function() {

//hide system fields based on ticket forms(change subdomain and form id)
if (window.location.href == "https://support.blooms.fr/hc/en-us/requests/new?ticket_form_id=251769") {
$('#request_subject').val("some subject here");
$('.request_subject').hide()
}

Did I do something wrong ? Many thanks in advance