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Kourtney Stuthard

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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Latest activity by Kourtney Stuthard

Kourtney Stuthard commented,

Community comment Feedback - Reporting and analytics (Explore)

We are also interested in reporting that could help us determine how helpful our content is to our customers and how we can improve it. In particular, we want to know bounce rates, average time on page, average session length, etc. We also want to be able to filter by date and compare data to past periods. 

It would be great if we could collect this data through Zendesk rather than Google Analytics!

View comment · Posted Dec 11, 2018 · Kourtney Stuthard

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Kourtney Stuthard commented,

Community commentDiscussion - Zendesk on Suite best practices

Hi everyone,

This roundtable has been incredibly useful to us, there's so much great information! We have started measuring our own Help Center metrics. Has anyone here used Data Studio? We are in the process of building our own and want to know if anyone can share examples of how they configured theirs.

Thanks!

View comment · Posted Dec 11, 2018 · Kourtney Stuthard

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