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Olivierp09
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Olivierp09
Olivierp09 commented,
Community comment Feedback - Chat and Messaging (Chat)
It has been more than 3 years that customers are asking for this feature. My god !!!! what a responsiveness from Zendesk. it's quite disgraceful.
Indeed this feature is provided by your competitor and it is a basis
Being able to see what the end-user is typing does allow the agent to get more efficient because they can start to answer before the client finishes his sentence
View comment · Posted Mar 18, 2019 · Olivierp09
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