
Lance Le Roux
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Total activity17
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Last activity
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Activity overview
Latest activity by Lance Le Roux-
Lance Le Roux created a post,
Banning visitors post chat
In the current form for banning these are the options: During the chat From the chat window, select Ban Visitor from the Actions drop-down menu. Optional: Enter a reason in the Reason field. Opti...
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Lance Le Roux commented,
Hi there, I agree this would be great to have,
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Lance Le Roux commented,
Hi there, I agree this would be great to have,
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Lance Le Roux commented,
+1 I would also appreciate it. we have 140 agents working 24/7. It's impossible to get this done by account.
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Lance Le Roux commented,
I agree with Liat, been able to prioritize the queue so that high profile customers are served first would indeed be helpful Thanks