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Jean Gonzaga

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Latest activity by Jean Gonzaga
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    Jean Gonzaga created a post,

    Auto Answer / Auto Accept Feature in ZD Talk

    1. Community
    2. Feedback - Voice (Talk)

    It would be great if an "Auto Answer" feature will be added to ZD Talk. Currently, ZD Talk routes the calls to agents and prompts them if they want to "Answer" or "Decline". For a service center su...

    • Jean Gonzaga
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