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Johan Orstadius
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Johan Orstadius
Johan Orstadius commented,
Awesome Ricky, thanks for looking into this - we LOVE this feature. And it seems more people feel the same :)
View comment · Posted May 16, 2018 · Johan Orstadius
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Johan Orstadius commented,
I've used the ticket token for almost a year to forward tickets into "existing" tickets. This JUST stopped working for me and I now notice a new ticket is created even though I am using the ticket_encoded id in the response. Nothing has changed on my side so apparently Zendesk has done something.
What's going on? This is really bad for our current workflow.
Johan
View comment · Posted May 15, 2018 · Johan Orstadius
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