Jennifer Zou

1. Community
2. Zendesk Suite Q&A
3. Hiding attachment/system fields on ticket form

Anyone knows how to make a optional field required based on the selection of dropdown field?  Something like:  if ($('.request_some_custom_fieldA').val() == "SW"){$('.request_some_custom_fieldB').r...

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• Jennifer Zou
• Created November 14, 2017 19:25
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. CC Customer On All Organisation Requests

Hi Jessie, Thanks! I have already solved this issue:) I will post a tutorial in the tips section. Jennifer.

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• Jennifer Zou
• Created October 12, 2017 20:54
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. CC Customer On All Organisation Requests

Hi Everyone, I want to forward the ticket to another Zendesk instance, so I am using an http target to forward the ticket info: JSON: { "ticket": { "subject":"{{ticket.title}}", "description":"{{ti...

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• Jennifer Zou
• Created October 06, 2017 22:15
• 0 votes